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Quick-Start Social Media Plan for Small Businesses

Social Media - Facebook, YouTube, Twitter, etc.If you run a small business, you are already more than busy. If you are not using Social Media for your business, you have likely considered it. Feeling there is not enough time nor extra money for expensive projects are generally two reasons Social Media gets shoved to the back burner for many small businesses.

Don’t wait! The benefits of a planned and well executed Social Media strategy are many. The good news is, you can get started with relatively small budgets of time and money.

How? First, don’t be afraid.

You have been using Social Media (Email) for years. Social Media is all about engagement, and that is what you have been doing when corresponding with clients, prospects and co-workers. How you do it with the different Social Media platforms and services varies, but it is basically communication between you and your customers. Really successful Social Media campaigns consist of two-way communication, not just pushing out information.

Second, don’t try to do too much.

We recommend you start with a monthly Newsletter and one other Social Media platform/service. Using one Social Media platform or service regularly and doing it well is far better than using two infrequently and poorly.

Here is a start up plan that will work for many of you.

The Social Media service(s) you choose may vary depending on your customers and prospects, but if you follow this relatively closely, you will be off to a good start.  Before you start, read our blog post Five Keys to Using Social Media Successfully for Your Small Business.

Start with an email Newsletter using Constant Contact or similar service.

Many of you already send out monthly or quarterly newsletters or sales flyers. If you do, use Constant Contact or a similar service that has easy-to-use contact management tools and great reporting.

Twitter (unequivocally, the lowest barrier in cost/time effectiveness)

  • Start slowly.
  • Lurk at first – start following Twitter users in your line of business, your customers, your vendors
  • Read posts/tweets a couple of times a day, and reply or comment promptly
  • Tweet regularly and as often as possible.
    • There are tools to help with this. Our favorite is Hootsuite, which lets you post to multiple Social Media accounts, and schedule Tweets and posts. Try it. You will find it invaluable.

Then…

Blog – If you have a blog (and you should), post at least once a month, and more frequently if you can. Strive to post weekly.

If you are able to manage those effectively, then explore and think about:

  • LinkedIn (for some of you, but not all)
  • Facebook* (for some of you, but not all)
  • Google+ (for some of you, but not all)
  • YouTube Videos (for some of you, but not most)
  • Pinterest (for some of you, but not most)

That’s the Quick-Start Social Media Plan for Small Businesses. Do yourself a favor. Start today!

* Some, businesses can get by just using Facebook for their only Social Media presence if they have a decent following by actual paying customers, and time to communicate at least twice (more is better) a day. That said, you would be limiting the growth of your business.

Five Tips for a Merry Ecommerce Season

1. Photo Quality — High-Quality, Background, Lighting, Composition

  • Professional-Quality Photos sell! Do not use quick shots from your camera phone.

2. Detailed Product Descriptions — Engaging, Interesting, Complete

  • Truly describe your product. Don’t make them guess. Full descriptions sell.

3. Shipping – Upfront, Transparent, Full Disclosure

  • This is a deal breaker/maker for many. Don’t make your shopper login to find the cost. Price as low as possible. Free Shipping Sells.

4. Discounts and Specials – We all like a bargain

  • Introductory prices, close outs, use your imagination

5. Know Your Customer – This honestly should not have to be on this list, but is too important to omit.

  • New, Returning, Gender, Age, as well as you can ascertain.

Bonus: Tips for Empowering your Thank You page

Five Keys to Using Social Media Successfully for Your Small Business

test1. Have clearly defined goals

  • Establish your reasons for using Social Media and focus your efforts toward those goals.

2. Understand which Social Media platforms your customers and prospects use

  • Learn about your target audience and where they are online so you can reach them.

3. Establish a plan to measure success – What is your expected ROI?

  • Understand how your money and time is spent for the best investment possible. Implement a plan to measure your effectiveness so you can make improvements.

4. Learn the best practices and etiquette of Social Media platforms

  • Marketing your business effectively through social media is different than using Facebook or Twitter for personal interests.

5. Allocate enough resources – Money, people, time

  • To use Social Media effectively for your business, invest in the personnel and time to do it right. Only going halfway won’t be adequate. Do it right or don’t do it at all.

If you are going to use Social Media for your business or organization, develop a Social Media strategy and implementation plan. Ineffective use of Social Media could do you more harm than good.

We at WebWise Design & Marketing are happy to help you sort out the Social Media platforms that are right for your business or organization, and how to use each in a manner that will produce results.

Give us a call today at 1-800-281-9993 or 608-822-3750. If you prefer, email us at contact@webwisedesign.com.

Search Engine Optimization Benefits from YouTube Videos

YouTube One ChannelNot many think of their YouTube videos as a Search Engine Optimization (SEO) tool, but here at WebWise Design & Marketing, we do. A high percentage of our clients who use videos on their websites, or on YouTube, have experienced excellent improvement in SERP (Search Engine Results Page) rankings. Next time you do a search on Google, take note of the companies with YouTube accounts linked to their websites and how they rank in the search results.

To benefit the most effectively, start by creating a YouTube “One Channel” for your business, community, or organization, and upload your videos there. Be sure to include keyword search terms in your titles and descriptions so your videos will be found when people search.

Setting up a YouTube “One Channel” (an abbreviated version):

Do

  • Do: Create short, quality videos for display on your website and on YouTube
  • Do: Create and customize your YouTube “One Channel”
    • Use a properly sized, quality version of your logo.
    • Use the same color scheme as on your website. (Think consistency in marketing)
    • Enable the Overview tab
    • Link to your website
  • Do: Upload your videos on your YouTube “One Channel”
  • Do: Search Engine Optimize your YouTube Channel
    • Write keyword-rich titles and descriptions for your videos, and use relevant tags
  • Do: Judiciously embed your YouTube videos on relevant web pages

Do Not

  • Do not upload business or organization videos to a personal account, and likewise, do not  upload personal videos to a business account.
  • Do not use the default settings when customizing your YouTube One Channel
  • Do not ignore the fact that users present multi-device and multi-platform challenges
  • Do not upload videos that are not relevant and complimentary to your website content

Summary: DO use videos as part of your content and SEO marketing efforts. If done properly, you will reap rewards in more and relevant traffic to your website.

Of course, we are happy to help you with any or all of the above. Give us a call or drop us a note.

Our 2013 American Cheese Society Contest Award Winning Clients

Congratulations to everyone in the Artisan Cheese industry for their outstanding 2013 American Cheese Society competition held last week in Madison, Wisconsin! We are pleased to tell you how well some of our clients placed.

Carr Valley Cheese Carr Valley Cheese Carr Valley Cheese, LaValle, Wisconsin, won a total of 13 ribbons including a 1st place award for Bandaged Billy goat cheese. Carr Valley also received four 2nd place awards and eight 3rd place awards.

Edeleweiss Creamery
Edeleweiss Creamery Edelweiss Creamery, Monroe WI, brought home a 3rd place ribbon for their Muenster.

Maple Leaf Cheese English Hollow Cheddar Maple Leaf Cheese Coop. received a 3rd place ribbon for their English Hollow Cheddar.

Uplands Cheese Uplands Cheese Uplands Cheese, Dodgeville WI, won a 3rd place ribbon for their Pleasant Ridge Reserve cheese.

The 2013 ACS Judging and Competition was the largest ever, with 257 companies submitting 1,794 different products. What a remarkable accomplishment for these talented artisan cheesemakers!

We are privileged and proud to work with several of Wisconsin’s finest cheesemakers providing them an online presence that befits their status. Congratulations to Sid Cook and his team at Carr Valley Cheese, Bruce Workman and his team at Edelweiss Creamery, Jeff Wideman, Paul Reigle and their team at Maple Leaf Cheese Coop, and Mike Gingrich and Andy Hatch at Uplands Cheese.